Moneyway Survey - TEST SITE

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How well did the advisor understand your questions and concerns?

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How well did the advisor understand your questions and concerns? 5
How well did the advisor understand your questions and concerns? 4
How well did the advisor understand your questions and concerns? 3
How well did the advisor understand your questions and concerns? 2
How well did the advisor understand your questions and concerns? 1

How professional and polite was the advisor you spoke to?

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How professional and polite was the advisor you spoke to? 5
How professional and polite was the advisor you spoke to? 4
How professional and polite was the advisor you spoke to? 3
How professional and polite was the advisor you spoke to? 2
How professional and polite was the advisor you spoke to? 1

How satisfied are you that your issue/query was resolved during the call?

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How satisfied are you that your issue/query was resolved during the call? 5
How satisfied are you that your issue/query was resolved during the call? 4
How satisfied are you that your issue/query was resolved during the call? 3
How satisfied are you that your issue/query was resolved during the call? 2
How satisfied are you that your issue/query was resolved during the call? 1

What is your overall satisfaction with the service provided during the call?

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What is your overall satisfaction with the service provided during the call? 5
What is your overall satisfaction with the service provided during the call? 4
What is your overall satisfaction with the service provided during the call? 3
What is your overall satisfaction with the service provided during the call? 2
What is your overall satisfaction with the service provided during the call? 1

Any other feedback?

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Moneyway is a trading name of Secure Trust Bank PLC. Registered in England and Wales 541132. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.